Returns & Exchanges Policy
We want you to love your purchase from Sterling’s Boutique. If something isn’t quite right, we’re happy to help.
Returns
Eligible items may be returned within 14 days of delivery. Items must be unworn, unwashed, free of odors, makeup, deodorant, stains, or damage, and must have all original tags attached.
Final Sale Items
Sale items, bodysuits, swimwear, accessories, and gift cards are final sale and are not eligible for return or exchange.
Exchanges
If you need a different size or style, please contact us as soon as possible. Exchanges are subject to availability.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or damaged.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item.
Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method. Please allow several business days for your bank or card provider to process the refund.
Questions?
Please contact us through our Contact page for assistance with a return or exchange.